GTC

PREAMBLE

Welcome to our website! Thank you for honoring us with your trust when purchasing!

This webshop GTC is made with the Consumer Friendly GTC generator.

If you have any questions about these Terms and Conditions, your use of the website, the individual products, the process of purchase, or if you would like to discuss your individual claim with us, please contact us at the contact details provided.

IMPRINT: DETAILS OF THE SERVICE PROVIDER (SELLER, BUSINESS)

Name: Enikő Mandzák e.v.

Headquarters: Hungary, 1146 Budapest, Thököly út 31-33 B 116a

Mailing address: Hungary, 1146 Budapest, Thököly út 31-33 B 116a

Registration authority: Metropolitan Court

Registration Number: 51979780

TAX NO: 68600765-1-42

Representative: Enikő Mandzák

PhoneNumber: +36706203711

E-mail: hello@pizsistore.hu

Website: http://www.pizsistore.com

Bank account: 10918001-00000111-38040002

IBAN: HU88109180010000011138040002

SWIFT code: GBACXHUHB

HOSTING PROVIDER INFORMATION

Name: Shopify International Ltd.

Head office: Ireland

Availability: privacy@shopify.com

Website: www.shopify.com

CONCEPTS

Parties: Seller and Buyer together

Consumer: a natural person acting outside his profession, profession or business

Consumer contract: a contract one of the subjects of which is considered to be a consumer

Website: this website for the conclusion of the contract

Contract: Sales contract between Seller and Buyer using the Website and e-mail

Means of distance communication: a means of making a contract declaration in the absence of the parties in order to conclude a contract. Such means include, in particular, the addressed or untitled form, the standard letter, the advertising order form published in the press product, the catalog, the telephone, the fax, and the internet access device

Distance contract: a consumer contract concluded under a distance selling scheme for the provision of the contracted goods or services without the simultaneous physical presence of the parties, with the contracting parties using only means of distance communication for the purposes of concluding the contract

Product: all marketable movable items offered on the Website intended for sale on the Website, which are the subject of the Contract

Undertaking: a person acting in the course of his profession, self-employed profession, or business

Buyer/You: a person who has submitted a purchase offer through the Website

Warranty: In the case of contracts concluded between the consumer and the undertaking (hereinafter referred to as the 'consumer contract'), the

(a) a guarantee for the performance of the contract which the undertaking voluntarily undertakes for the proper performance of the contract, in addition to or in the absence of its legal obligation, and
(b) statutory statutory guarantee

LEGISLATION

The Treaty is governed by the provisions of Hungarian law and is governed in particular by the following laws:

CLV Act 1997 on consumer protection
Act CVIII of 2001 on certain aspects of e-commerce services and information society services
Act V of 2013 on the Civil Code
Government Decree No 151/2003 (IX.22) on compulsory warranties for durable goods
Government Decree No 45/2014 (II.26) on detailed rules for contracts between the consumer and the undertaking
19/2014 (IV.29) NGM Regulation on procedural rules for handling warranty and guarantee claims for goods sold under a contract between a consumer and a business
Act LXXVI of 1997 on copyright
Act CXX of 2011 on the right of information self-determination and freedom of information
REGULATION (EU) NO 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 20 DECEMBER 2018 28 February 2006) amending Regulations (EC) No 2006/2004 and (EU) No 2017/2394 and Directive 2009/22/EC on combating unjustified geo-blocking and other forms of discrimination within the internal market on the basis of the customer's nationality, place of residence or place of establishment
Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Regulation (EC) No 95/46 (General Data Protection Regulation)

SCOPE AND ACCEPTANCE OF THE GTC

The content of the contract between us, in addition to the provisions of applicable binding laws, is determined by these Terms and Conditions (hereinafter referred to as the GTC). Accordingly, these GTC contains the rights and obligations of you and us, the terms of the conclusion of the contract, the delivery deadlines, the delivery and payment terms, the liability rules, and the conditions for exercising the right of withdrawal.

The technical information necessary for the use of the Website, which is not contained in this GTC, is provided by other information available on the Website.

You must know the provisions of these GTC before finalizing your order.

LANGUAGE OF THE CONTRACT, FORM OF THE CONTRACT

The language of the contracts covered by these GTC is Hungarian.

The contracts covered by this GTC do not constitute written contracts and are not filed by the Seller.

E-INVOICING

Our company is a company within the scope of Section 175 of act CXXVII of 2007. electronic invoice according to the law. By accepting these TERMS and Conditions, you agree to the use of the electronic invoice.

PRICES

Prices are in HUF. The Seller is subject to vat free from the point of view of sales, so the prices do not have VAT content. Prices are indicative. The possibility that Seller may change prices for commercial reasons cannot be excluded. Price changes do not cover contracts already concluded. If the Seller has misrepresented the price, he shall act on the basis of the "Incorrect Price" section of the GTC in the case of contracts already concluded.

PROCEDURE IN CASE OF INCORRECT PRICE

It is clearly an incorrect price:

0 HUF price,
price reduced by a discount but misrepresented by the discount (e.g. product offered for HUF 500 in the case of a 1000 HUF product with a 20 % discount).

In the event of an incorrect price, Seller offers the possibility to purchase the product at a fair price, which allows the Buyer to decide whether to order the product at a fair price or cancel the order without any adverse consequences.

COMPLAINT HANDLING AND ENFORCEMENT OPTIONS

The consumer may submit consumer complaints about the product or the Seller's activities by contacting:

Phone: +36706203711
Internet address: http://www.pizsistore.com
E-mail: hello@pizsistore.hu

The consumer communicates their complaint orally or in writing to the company, relating to the conduct, activity, or omission of the undertaking or of a person acting in the interests or on behalf of the undertaking in direct connection with the distribution or sale of the goods to consumers.

The company is obliged to examine the oral complaint immediately and react it as necessary. If the consumer does not agree with the handling of the complaint or if it is not possible to investigate the complaint immediately, the undertaking shall immediately record the complaint and its position and provide a copy of the complaint to the consumer on the spot in the event of an oral complaint communicated in person. In the case of an oral complaint communicated by telephone or other electronic communications service, the consumer shall be sent at the latest within 30 days, in accordance with the requirements for a reply to the written complaint, at the same time as the substantive reply. Moreover, it is obliged to act as follows with regard to the written complaint. The written complaint was lodged by the - unless otherwise provided for in the directly applicable act of the European Union, it must reply in writing and take action to inform it in writing within 30 days of its receipt. A shorter time limit may be set by law and a longer time limit by law. The company shall give reasons for its position rejecting the complaint. An oral complaint made by telephone or using an electronic communications service shall be given a unique identification number by the undertaking.

The minutes of the complaint shall include:

the name and address of the consumer,
place, time, method of the lodge of the complaint,
a detailed description of the consumer's complaint, a list of documents, documents, and other evidence presented by the consumer,
a statement by the undertaking of its position on the consumer's complaint, where immediate investigation of the complaint is possible,
the signature of the person taking the minutes and of the consumer, with the exception of an oral complaint by telephone or other electronic communications service,
place, time, and place of recording of the minutes,
in the case of an oral complaint made by telephone or other electronic communications service, the unique identification number of the complaint.

The undertaking shall keep a record of the complaint and a copy of the reply for five years and present it to the control authorities at their request.

If the complaint is rejected, the undertaking shall inform the consumer in writing of the authority or conciliation body which, by its nature, may initiate the proceedings of the complaint. The information shall also include the seat, telephone and internet contact details, and mailing address of the competent authority or of the conciliation body of the consumer's place of residence or residence. The information shall also include whether the undertaking is using the conciliation procedure to settle a consumer dispute.

If any consumer dispute between seller and consumer is not resolved during the negotiations, the following enforcement options are available to the consumer:

Consumer protection procedure

Complain to consumer protection authorities. If the consumer detects a breach of his consumer rights, he is entitled to lodge a complaint with the consumer protection authority in his place of residence. After the complaint has been assessed, the authority shall decide on the conduct of the consumer protection procedure. The tasks of the consumer protection authority at first instance are carried out by the government offices of the capital and county of the consumer's place of residence, the list of which can be found here: http://www.kormanyhivatal.hu/

Court proceedings

Court proceedings. Customer is entitled to bring a claim arising out of a consumer dispute before a court in civil proceedings in accordance with the provisions of Act V of the Civil Code of 2013 and act CXXX of 2016 on the Code of Civil Procedure.

Conciliation procedure

Please note that you may lodge a consumer complaint against us. If your consumer complaint is rejected, you are also entitled to apply to the Conciliation Board of your place of residence or residence: the opening of proceedings by the conciliation body is conditional on the consumer attempting to resolve the dispute directly with the undertaking concerned. The conciliation body indicated in the consumer's application shall be competent for the procedure, on request of the consumer, instead of the competent body.

The undertaking shall be subject to an obligation to cooperate in the conciliation procedure.

In this context, there is a risk that businesses will be obligated to send a reply and is set as an obligation to comply with the conciliation body's obligation to appear ("ensuring the participation of a person authorized to reach an agreement at a hearing").

Where the head office or establishment of the undertaking is not registered in the county of the chamber which operates the regionally competent conciliation body, the obligation of the undertaking to cooperate shall include the offer of the possibility of reaching a written settlement in accordance with the consumer's needs.

In the event of a breach of the above obligation to cooperate, the consumer protection authority shall have jurisdiction to impose mandatory fines in the event of infringing conduct by undertakings as a result of a change in the law, and no fine shall be avoided. In addition to the Consumer Protection Act, the relevant provision of the Law on Small and Medium-sized Enterprises has been amended, so that fines will not be imposed on small and medium-sized enterprises.

The fine may range from HUF 15,000 to HUF 500,000 for small and medium-sized enterprises, while for non-small and medium-sized enterprises with an annual net turnover of more than HUF 100 million covered by the Accounting Act, it may range from HUF 15,000, up to 5% of the company's annual net turnover, up to a maximum of HUF 500 million. By introducing a mandatory fine, the legislator aims to emphasize cooperation with conciliation bodies and to ensure the active participation of undertakings in the conciliation procedure.

The conciliation body shall have jurisdiction to settle a consumer dispute out of court. It is for the conciliation body to attempt to reach a settlement between the parties with a view to resolve the consumer dispute and, if this is not the case, to take a decision on the matter in order to ensure a simple, rapid, efficient, and cost-effective enforcement of consumer rights. The conciliation body shall, at the request of the consumer or the undertaking, advise on the rights of the consumer and the obligations imposed on the consumer.

The conciliation body shall proceed at the request of the consumer. The request shall be submitted in writing to the Chairman of the conciliation body: the requirement of writtenness may be fulfilled by letter, telegram, telegraph, or fax, and by any other means enabling the addressee to store the data addressed to him for a period of time appropriate to the purpose of the data and to display the stored data in the same form and content.

The application must include:

the name, place of residence, or place of residence of the consumer,
the name registered office, or place of business of the undertaking concerned by the consumer dispute,
where the consumer has applied for jurisdiction in the place of the competent conciliation body,
a brief description of the consumer's position, the facts supporting it and their evidence,
a statement by the consumer that the consumer has attempted to resolve the dispute directly with the undertaking concerned
a statement by the consumer that no other conciliation body has initiated proceedings in the case, no mediation proceedings have been initiated, no application has been filed or an application for an order for payment has been made,
a motion for a decision of the Panel,
the consumer's signature.

The application shall be accompanied by a document or a copy (extract) the contents of which are referred to as evidence by the consumer, in particular a written declaration by the undertaking of the rejection of the complaint or, failing that, other written evidence available to the consumer of the attempted conciliation required.

Where the consumer acts by proxy, the application shall be accompanied by a power of attorney.

More information about the Conciliation Bodies can be found here: http://www.bekeltetes.hu

More information about the regionally competent Conciliation Bodies can be found here:
https://bekeltetes.hu/index.php?id=testuletek

Contact details of each territorially competent Conciliation Body:

Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy I. u. 36.
Phone Number: 06-72-507-154
Fax: 06-72-507-152
E-mail: abeck@pbkik.hu; mbonyar@pbkik.hu

Bacs-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Phone Number: 06-76-501-500; 06-76-501-525, 06-76-501-523
Fax: 06-76-501-538
E-mail: bekeltetes@bacsbekeltetes.hu; mariann.matyus@bkmkik.hu
Website: www.bacsbekeltetes.hu

Peaceful County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone Number: 06-66-324-976
Fax: 06-66-324-976
E-mail: eva.toth@bmkik.hu

Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Phone Number:06-46-501-091;06-46-501-870
Fax: 06-46-501-099
E-mail: bekeltetes@bokik.hu

Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99. III. em. 310.
Phone Number: 06-1-488-2131
Fax: 06-1-488-2186
E-mail: bekelteto.testulet@bkik.hu

Csongrád County Conciliation Board
Address: 6721 Szeged, Paris 8-12.
Phone Number: 06-62-554-250/118
Fax: 06-62-426-149
E-mail: bekelteto.testulet@csmkik.hu

Fejr County Conciliation Board
Address: 8000 Szekesfehérvár, LongWalk 4-6.
Phone Number:06-22-510-310
Fax: 06-22-510-312
E-mail: fmkik@fmkik.hu

Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Phone Number: 06-96-520-217
Fax: 06-96-520-218
E-mail: bekeltetotestulet@gymskik.hu

Hajdú-Bihar County Conciliation Board
Address: 4025 Debrecen, Redmarty u. 13-15.
Phone Number: 06-52-500-710
Fax: 06-52-500-720
E-mail: korosi.vanda@hbkik.hu

Heves County Conciliation Board
Address: 3300 Eger, Nursery Road 15.
Phone Number: 06-36-429-612
Fax: 06-36-323-615
E-mail: hkik@hkik.hu

Jász-Nagykun-Szolnok County Conciliation Board
Address: 5000 Szolnok, Versghy park 8.
Phone Number: 06-56-510-621, 06-20-373-2570
Fax: 06-56-510-628
E-mail: bekeltetotestulet@jnszmkik.hu

Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Main Square 36.
Phone Number: 06-34-513-027
Fax: 06-34-316-259
E-mail: bekeltetes@kemkik.hu

Nógrád County Conciliation Board
Address: 3100 Salgótarja, Constitution Road 9/A.
Phone Number: 06-32-520-860
Fax: 06-32-520-862
E-mail: nkik@nkik.hu

Pest County Conciliation Board
Address: 1055 Budapest, Balassi Bálint u. 25. IV. em. 2. door
Mailing address: 1364 Budapest, Pf.: 81
Phone Number: 06-1-269-0703
Fax: 06-1-474-7921
E-mail: pmbekelteto@pmkik.hu

Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna u.6.
Phone Number: 06-82-501-026
Fax: 06-82-501-046
E-mail: skik@skik.hu

Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone Number: 06-42-311-544
Fax: 06-42-311-750
E-mail: bekelteto@szabkam.hu

Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25.
Phone Number: 06-74-411-661
Fax: 06-74-411-456
E-mail: kamara@tmkik.hu

Vas County Conciliation Board
Address: 9700 Szombathely, Honvéd tér 2.
Phone Number: 06-94-312-356
Fax: 06-94-316-936
E-mail: vmkik@vmkik.hu

Veszprém County Conciliation Board
Address: 8200 Veszprém, Radnóti tér 1. ground floor 116.
Phone Number: 06-88-429-008
Fax: 06-88-412-150
E-mail: bekelteto@veszpremikamara.hu

Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi u. 24.
Phone Number: 06-92-550-513
Fax: 06-92-550-525
E-mail: zmbekelteto@zmkik.hu

ODR PLATFORM

The European Commission has set up a website where consumers can register, a way to resolve disputes relating to online purchases by completing an application, avoiding legal proceedings. In this way, consumers can assert their rights without, for example, being prevented from doing so by distance.

If you wish to complain about a product or service purchased online and do not necessarily want to go to court, you can use the online dispute resolution tool.

On the portal, you and the trader against whom you have lodged a complaint can jointly choose the dispute resolution body to be entrusted with handling the complaint.

The ODR platform is available here: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU

Copyright Act LXXVI of 1999 ('Szjt.') Article 16(1) of the Szjt. prohibits the unauthorized use of graphic and software solutions, computer programming, or any application with which the website or any part of the site may be modified. The transfer of any material from the website and its database, even with the written consent of the rightsholder, can only be made by reference to the website and by indicating the source. The rightholder: Enikő Mandzák e.v.

PARTIAL INVALIDITY, CODE OF CONDUCT

If a section of the GTC is legally incomplete or ineffective, the other points of the contract will remain in force and the provisions of applicable law will apply instead of the ineffective or incorrect part.

Seller does not have a code of conduct under the Law on the Prohibition of Unfair Commercial Practices against Consumers.

OPERATION OF DIGITAL DATA CONTENT, TECHNICAL PROTECTION MEASURES

The availability of servers that provide data on the website is above 99.9% per year. The entire data content is saved regularly, so you can restore the original data content in case of a problem. The data displayed on this website is stored in the MSSQL and MySQL databases. Sensitive data is stored with sufficient encryption and is encoded using processor-built hardware support.

INFORMATION ON THE ESSENTIAL CHARACTERISTICS OF PRODUCTS

On the website, we provide information on the essential properties of the products that can be purchased in the descriptions of each product.

CORRECT DATA ENTRY ERRORS - RESPONSIBILITY FOR THE VERAMENT OF THE DATA PROVIDED

During the ordering process, you will be able to change the data you have entered continuously (clicking the back button in the browser will open the previous page so that you can correct the data you entered even if you have already moved to the next page). Please note that it is your responsibility to provide accurately the information you provide, as the information you provide will be used to invoice and transport the product. Please note that the saturation of the wrong email address or mailbox storage may result in the receipt not being delivered and prevent the contract from being concluded.

USE OF THE WEBSITE

The purchase is not subject to registration.

THE PROCESS OF PURCHASE

Product Selection

Click on the product categories on the website to select the desired product range, including each product. Click on each product to find the product photo, item number, description, price. You will be charged the price on the website when you make a purchase.

Add to Cart

After selecting the Product, you can click on the "Add to Cart" button to add any number of products to your cart without instable purchase or payment, as placing in the cart does not qualify as an offer.

We recommend that you add the product to your cart even if you're not sure if you want to purchase the product, because it gives you a one-click overview of which products you've selected at the moment and allows you to view and compare them on a screen. The contents of the Cart can be changed freely until the order is finalized, until the "Submit order" button is pressed, products of your own liking can be removed from the basket, new products can be added to the basket at will, or the desired product number can be changed.

If you place the selected product in the Cart, a separate window will pop up with the words "Product added to cart". If you do not wish to select any more products, click on the "Go to cart" button. If you want to see the selected product again or add another product to your cart, click on the "Continue shopping" button.

View Cart

When using this website, you can check the contents of the basket at any time by clicking on the "View Cart" icon at the top of the website. Here you can remove the selected products from the basket or change the number of pieces of the product.
If you do not wish to select additional products and add them to your shopping cart, you can continue your purchase by pressing the "Order" button.

Enter customer information

After pressing the "Order" button, you will see the contents of the basket and the total purchase price you will be charged when purchasing the products of your choice. In the "Shipping Address" box, you must select where to ship the product. If you choose the "Csomagkuldo.hu-point" delivery, you must specify the selected pick-up point, which you can select here: https://www.csomagkuldo.hu/atvevohelyek

You can enter your e-mail address in the "Contact Information" text box, your full name, address, and phone number in the "Billing Address" text box. In the "Billing Address" text box, the information you enter during the "Shipping Address" is automatically stored. If you request the invoice to a different address, please select that option.

Payment

For payment options, you can choose to pay by PayPal or by wire transfer.

Overview of the order

After completing the text boxes above, you can send the order to the "Submit Order" button. Click on the "Back to shipping modes" button to change your data.

FINALIZE YOUR ORDER (BIDDING)

If you are satisfied that the contents of the basket correspond to the products you want to order and that your information is correct,you can close your order by clicking on the "Submit Order" button. The information provided on this website does not constitute an offer by the Seller to enter into a contract. You are the tenderer for orders covered by these GTC.

By pressing the "Submit Order" button, you expressly acknowledge that your offer will be deemed to have been made and that your statement will be subject to payment upon seller's confirmation in accordance with these GTC. You are bound by your offer for a period of 48 hours. If the Seller does not confirm your offer within 48 hours under these terms and conditions, you will be exempt from the offer obligation.

ORDER PROCESSING, CONTRACT CREATION

You have the option to place an order at any time. The Seller will confirm your offer by e-mail no later than the working day following the sending of your offer. The contract is concluded when the confirmation email sent by the Seller becomes available to you in your email system.

PAYMENT METHODS

PayPal

PayPal is available to customers in more than 200 countries in a simple and safe payment method.

PayPal has many benefits that make shopping easier and faster while keeping your financial information safe:

An e-mail, a password. That's all you need to pay or transfer money through the PayPal system. And the credit card can stay in your wallet.
You don't need to spend any money on your PayPal payment. All you need to do is assign your PayPal to your account, and you only need to do this once, at the beginning.
PayPal is a world-renowned payment method, a guarantee of secure transactions that allows you to pay for products in 26 currencies on the Internet.
Join PayPal and pay more easily in the webshop!

Bank transfer

You can also pay for products by bank transfer.
You can transfer the total amount of your purchase to the following bank account number:

Enikő Mandzák e.v.

11600006-00000000-82031394

Shipping fees

The fees for this mode of transport are covered by the Shipping policy.

COMPLETION DATE

The general delivery time for the order is no more than 14 days from the confirmation of the order.

RESERVATION OF RIGHTS, OWNERSHIP CLAUSE

If you have previously ordered a product without taking it during delivery (not including where you exercised your right of withdrawal) or if the Product has not returned to the seller with a signal, the Seller will make the execution of the order subject to payment in advance of the purchase price and shipping costs.

Seller may withhold the delivery of the Product until it is satisfied that the price of the Product has been successfully paid using the electronic payment solution (including where, in the case of a product paid by wire transfer, the Buyer transfers the purchase price in the currency of his Member State and the Seller does not receive the full amount of the purchase price and delivery fee due to the conversion and bank commissions and costs). If the price of the Product has not been paid in full, the Seller may ask the Buyer to supplement the purchase price.

SALES ABROAD

The Seller does not distinguish between fairs Hungary and outside the European Union using the Website. Unless otherwise specified in this GTC, The Seller Hungary delivery/receipt of the ordered products in the territory of the Company.

Purchases outside Hungary are also governed by the provisions of this GTC, provided that, for the purposes of the relevant Regulation, a consumer who is a national of a Member State or resides in a Member State, or an undertaking established in a Member State and purchases goods or services for the sole purpose of end-use within the European Union, is a consumer or acts with such intent. A consumer is a natural person who acts for purposes that are outside the scope of his commercial, industrial, craft, or professional activities.

The language of communication and purchase is primarily Hungarian, The Seller is not obliged to communicate with the Buyer in the language of the Member State.

Seller is not obliged to comply with any non-contract requirements, such as labeling or sector-specific requirements, specified in the national law of the Buyer's Member State in relation to the Product concerned, or to inform the Buyer of these requirements.

Unless otherwise stated by the Seller, it applies VAT in Hungary to all Products.

Customers may exercise his/her enforcement rights in accordance with these GTC.

If an electronic payment solution is used, payment will be made in the currency specified by the Seller,

Seller may withhold the delivery of the Product until it is satisfied that the Price of the Product and the delivery fee has been paid successfully and in full using the electronic payment solution (including where, in the case of a product paid by wire transfer, the Buyer transfers the purchase price (delivery fee) in the currency of his Member State and the Seller does not receive the full amount of the purchase price due to the conversion and bank commissions and costs). If the price of the Product has not been paid in full, the Seller may ask the Buyer to supplement the purchase price.

The Seller also provides the Hungarian buyers with the possibilities of delivery of the Product to non-Hungarian buyers.

If the Customer may request the delivery of the Product to Hungary territory or to any other Member State of the European Union in accordance with the GTC, the non-Hungarian buyer may request this in any of the means of delivery indicated in the GTC.

If the Buyer can choose to receive the Product in person with the Seller in accordance with the GTC, the buyer who is not from Hungary can make use of it.

In addition, the Customer may request that the Delivery of the Product be carried abroad at his own expense. Hungarian customers are not entitled to this right.

The Seller fulfills the order after payment of the delivery fee, if the Buyer does not pay the delivery fee to the Seller, or does not resolve his own delivery by the agreed date, Seller terminates the contract and refunds the pre-paid purchase price to the Buyer.

Consumer Information no. 45/2014 (II. 26) Under The Gov. Decree

INFORMATION ON THE CONSUMER'S RIGHT OF WITHDRAWAL

According to Paragraph 8:1(1)(3) of the Civil Code, a consumer is considered to be a natural person acting outside his profession, profession, or business, so that legal persons cannot exercise the right of withdrawal without giving reasons!

The consumer shall be referred to the Consumer in accordance with Regulation No 45/2014 (II. 26) According to Article 20 of the Gov. Regulation, you have the right to leave without giving reasons. The consumer's right of withdrawal

(a) in the case of a contract for the sale of goods

(aa) the product,

(ab) in the case of the sale of several products, where the supply of each product is made at a different time, to the last product supplied,

within the time limit of receipt by the consumer or a third party designated by him other than the carrier, which shall be14 days.

The provisions of this paragraph shall be without prejudice to the right of the consumer to exercise his right of withdrawal as defined in this paragraph between the date of conclusion of the contract and the date of receipt of the product.

If the consumer has made an offer for the conclusion of the contract, the consumer shall have the right to withdraw the offer before the conclusion of the contract, which shall terminate the contract-binding contract.

WITHDRAWAL DECLARATION, EXERCISE OF THE CONSUMER'S RIGHT OF WITHDRAWAL OR TERMINATION

The consumer may, in accordance with The 45/2014 (II. 26) You may exercise your right under Article 20 of the Gov. Regulation by making a clear statement to that effect or by using a model declaration that can be downloaded from the website.

VALIDITY OF THE CONSUMER'S WITHDRAWAL NOTICE

The right of withdrawal shall be deemed to have been enforced within the time limit if the consumer sends his declaration within the time limit. The time limit is 14 days.

It is for the consumer to prove that he has exercised his right of withdrawal in accordance with that provision.

The Seller is obliged to confirm the consumer's withdrawal statement on an electronic medium upon its receipt.

SELLER'S OBLIGATIONS IN THE EVENT OF CONSUMER WITHDRAWAL

Seller's obligation to refund

If the consumer is a consumer in accordance with Regulation No 45/2014 (II. 26) In accordance with Article 22 of the Gov. Regulation, the Seller shall refund the full amount paid by the consumer in return, including the costs incurred in connection with the performance, including the delivery fee, no later than 14 days after he became aware of the withdrawal. Please note that this provision does not apply to additional costs caused by choosing a mode of transport other than the least expensive standard mode of transport.

How seller is entitled to a refund

Regulation (EC) No 45/2014 (II. 26) In the event of withdrawal or termination in accordance with Article 22 of the Gov. Regulation, the Seller shall refund the amount due to the consumer in the same way as the payment method used by the consumer. With the consumer's express consent, Seller may use another method of payment for the refund, but the consumer shall not be charged any additional fees as a result. Seller shall not be liable for any delay due to a bank account number or postal address incorrectly and/or inaccurately provided by the Consumer.

Additional costs

If the consumer expressly chooses a mode of transport other than the least costly standard mode of transport, the Seller shall not be obliged to recur the additional costs resulting therefrom. In such a case, we are subject to a refund up to the general shipping rates indicated.

Right of retention

Seller may withhold the amount of the change to the consumer until the consumer has returned the product or has proved beyond reasonable doubt that it has been returned; the earlier of the two dates shall be taken into account. We are not able to accept shipments sent on delivery or by port.

IN THE EVENT OF WITHDRAWAL OR TERMINATION OF THE CONSUMER'S OBLIGATIONS,

Return of the product

If the consumer is a consumer in accordance with Regulation No 45/2014 (II. 26) In accordance with Article 22 of the Gov. Regulation, you are obliged to return the product without delay and at the latest within 14 days of notification of the withdrawal or to the Seller or to the person authorized by the Seller to receive the product. A return shall be deemed to have been completed within the time limit if the consumer sends the product before the expiry of the time limit.

Direct costs related to the return of the product

The consumer shall bear the direct cost of returning the product. The product must be returned to the Seller's address. If, after the commencement of the performance, the consumer terminates the off-premises or distance contract for the provision of services, he shall pay the undertaking a fee commensurate with the service performed up to the date of communication of the termination to the undertaking. The amount to be paid pro-rata by the consumer shall be determined on the basis of the total amount of the consideration agreed in the contract plus tax. Where the consumer proves that the total amount so established is excessive, the pro-rata amount shall be calculated on the basis of the market value of the services provided up to the date of termination of the contract. Please note that we will not be able to accept products returned on delivery or by port.

Consumer's responsibility for depreciation

The consumer shall be liable for any depreciation resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the product.

THE RIGHT OF WITHDRAWAL SHALL NOT BE EXERCISED IN THE FOLLOWING CASES:

Seller expressly reminds you that you may not exercise your right of withdrawal under Law 45/2014 (II.26. Article 29 of the Gov. Regulation. In the cases referred to in paragraph 1:

(a) in the case of a contract for the provision of a service, after the performance of the service as a whole, where the undertaking has commenced the performance with the express prior consent of the consumer and the consumer has acknowledged that he will lose his right of termination after the performance of the service as a whole;

(b) in respect of a product or service the price or price of which is dependent on fluctuations in the financial market which cannot be influenced by the undertaking, even within the time limit laid down for the exercise of the right of withdrawal;

(c) in the case of a non-prefabricated product which has been manufactured on the instructions of the consumer or at his express request, or in the case of a product which is clearly tailored to the consumer;

(d) perishable products or products which retain their quality for a short period of time;

(e) in respect of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery;

(f) in respect of a product which, by its nature, is inseparably mixed with another product after delivery;

(g) in respect of alcoholic beverages the actual value of which is dependent on market fluctuations in a manner unrestrained by the undertaking and the price of which was agreed upon by the parties at the time of the conclusion of the contract of sale, but which is not carried out until after the thirthirtiesth day following the conclusion of the contract;

(h) in the case of a business contract in which the undertaking contactes the consumer at the consumer's express request for urgent repair or maintenance work;

(i) in respect of the sale of audio or video recordings in sealed packages and copies of computer software, if, after delivery, the consumer has opened the packaging;

(j) newspapers, periodicals and periodicals, with the exception of subscription contracts;

(k) in the case of contracts concluded by public auction;

(l) in the case of contracts for the provision of accommodation, transport, car rental, catering or services relating to leisure activities, with the exception of residential services, where a delivery date or time limit laid down in the contract has been fixed;

(m) in respect of digital content provided on a non-tangible medium, where the undertaking has commenced the performance with the consumer's express prior consent and has declared simultaneously with that consent that it will lose its right of withdrawal after the commencement of the performance.

SUPPLIES WARRANTY, PRODUCT WARRANTY, WARRANTY

This section of the consumer information is based on 45/2014 (II.26) Pursuant to Article 9(3) of The Gov. Regulation, 45/2014 (II.26) It was drawn up using Annex 3 to the Gov. Regulation.

SUPPLIES GUARANTEE

In which case can you exercise your right of warranty?

In the event of a faulty performance of the Seller, you may claim a warranty against the seller in accordance with the rules of the Civil Code.

What rights do you have based on your warranty claim?

You may, at your choice, have the following liability claims:

You may request a repair or replacement unless it is impossible to meet any of these claims of your choice or would result in a disproportionate additional cost to the Seller in relation to the fulfillment of other claims. If you have not requested or requested a repair or replacement, you may request a pro-rata reduction of the consideration or, at the seller's expense, you may repair the defect or have it repaired or, as a last resort, terminate the contract.

You may switch from one liability right of your choice to another, but you will bear the cost of the changeover unless it was justified or justified by the Seller.

What is the deadline for you to enforce your warranty claim?

You are obliged to report the error immediately after its discovery, but not later than two months after the discovery of the defect. Please note, however, that you will no longer be required to exercise your liability rights beyond the two-year limitation period from the date of performance of the contract.
Where the subject matter of the contract between the consumer and the undertaking is used, the parties may agree on a shorter limitation period; a limitation period of less than one year may not be validly extended in this case.

Against whom can you enforce your warranty claim?

You may enforce your warranty claim against the seller.

What other conditions are there for the exercise of your liability rights?

Within six months of delivery, there are no other conditions for asserting your warranty claim other than to disclose the defect if you prove that the product or service was provided by the Seller. However, after six months from the date of delivery, you are obliged to prove that the defect you detected was already there at the time of delivery.

In the case of second-hand products, warranty and warranty rights are normally different from the general rules. In the case of second-hand products, defective performance may also be involved, but the account must be taken of the circumstances in which the Customer may have expected certain defects to occur. As a result of aging, the occurrence of certain defects is becoming more frequent, which makes it not possible to assume that a second-hand product may have the same quality as a newly purchased product. On this basis, the Buyer may enforce his warranty rights only in respect of defects which are in addition to and independently of the defects resulting from the use. If the used product is defective and the Customer, who is a Consumer, has been informed at the time of purchase, the Service Provider is not liable for the known defect.

PRODUCT WARRANTY

In which case can you exercise your product warranty right?

In the event of a defect in a movable thing (product), you may, at your choice, claim a warranty or product warranty.

What rights do you have based on your product warranty claim?

As a product warranty claim, you may only request that the defective product be repaired or replaced.

In what cases is the product considered defective?

The product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.

What is the time limit for your product warranty claim?

You can claim a product warranty within two years of the product being placed on the market by the manufacturer. After that period, it shall lose that right.

Against whom and under what other conditions can you enforce your product warranty claim?

You can only exercise your product warranty claim against the manufacturer or distributor of the movable thing. You must prove the defect of the product if you have a product warranty claim.

In which case is the manufacturer (distributor) exempted from the product warranty obligation?

The manufacturer (distributor) shall be exempted from product liability only if he can prove that:

the product has not been manufactured or placed on the market in the course of its business, or
the defect was not recognizable at the time of placing on the market, according to the state of science and technology, or
the defect in the product a result of the application of a law or a mandatory regulatory requirement.

The manufacturer (distributor) only has one reason to be exempted.

Please note that due to the same error, you cannot claim both liability and product warranty simultaneously and in parallel. However, if your product warranty claim is effectively enforced, you can enforce your warranty claim against the manufacturer for the replaced product or repaired part.

WARRANTY

In which case can you exercise your right of warranty?

Regulation (EC) No 151/2003 on compulsory warranties for certain durable goods (IX. 22) Under the Gov. Regulation, the seller is liable for a warranty in the event of the sale of new durable goods (e.g. technical articles, tools, machinery) listed in Annex 1 to the Regulation and their accessories and components (hereinafter referred to hereafter, together as consumption items) within the scope specified thereon.

What rights do you have and within what period of time are you entitled under the guarantee?

Warranty rights

The Customer is a member of the 151/2003 (IX. 22) As a general rule, in the cases listed in the "Rules relating to the handling of warranty claims" and in the cases listed in the "Rules for the handling of warranty claims", you may make a claim for a replacement and a refund of money to seller as a warranty claim.

The Buyer may, at his choice, make a claim for repair directly at the Seller's registered office, at any of his premises, branches, and at the repair service indicated by the Seller on the warranty ticket.

Validation deadline

The warranty claim can be enforced during the warranty period, the warranty period is 151/2003 (IX. 22) According to The Gov. Decree:

(a) one year for a sales price of HUF 10 000 but not exceeding HUF 100 000,
(b) two years for sales prices exceeding HUF 100 000 but not exceeding HUF 250 000,
(c) three years above the selling price of HUF 250 000.

Failure to comply with these time limits will result in a loss of rights, but in the event of repair of the consumer goods, the warranty period will be extended from the date of delivery to the repair, the time during which the Customer was not allowed to use the consumer goods as intended due to the defect.

The warranty period starts when the consumer goods are delivered to the Buyer, or if the installation is carried out by the Seller or his agent, it starts on the date of commissioning.

If the Customer installs the consumer goods more than six months after the date of delivery, the starting date of the warranty period shall be the date of delivery of the consumer goods.

Rules for handling warranty claims

When handling the repair, the Seller shall endeavor to complete the repair within 15 days. The time limit for repair shall start on receipt of the consumer goods.

If the repair or replacement period exceeds 15 days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

If, during the period of warranty, the seller's first repair of the consumer goods is found that the consumer goods cannot be repaired, the Seller shall replace the consumer goods within eight days, unless otherwise specified by the buyer. If it is not possible to exchange the goods, the Seller is obliged to refund to the purchaser within eight days the purchase price shown by the consumer on the proof of payment of the goods on the invoice or receipt issued under the Vat Act.

By accepting the GTC, the Customer agrees that the information can be provided to him electronically or by other means capable of verifying receipt by the Buyer.

If the seller is unable to repair the consumer goods within 30 days:

if the Buyer has agreed to do so, the repair may be completed by a later date, or
if the Buyer does not consent to the subsequent completion of the repair or has not made a statement in this regard, the consumer goods shall be replaced within eight days of the expiry of the 30-day period, or
if the Buyer does not consent to the subsequent completion of the repair or has not made a statement in this regard, but no replacement of the consumer goods is possible, the selling price on the invoice or receipt of the consumer goods shall be refunded to him within eight days of the expiry of the 30-day period.

If the consumer goods are defective for the 4th time, the Buyer is entitled to:

the seller needs to be repaired, or
to request a pro-rata reduction of the purchase price from the Seller pursuant to Section 6:159(2)(b) of The Civil Code Act 2013, or
to repair or otherwise repair the consumer goods at seller's expense under Section 6:159(2)(b) of The Civil Code Act 2013, or
if the Buyer does not exercise these rights (repair, price reduction, and other repairs at seller's expense) or has not commented on them, the consumer goods must be replaced within 8 days, if it is not possible to replace the consumer goods, the selling price on the invoice or receipt of the consumer goods must be refunded to him within eight days.

Exceptions

The specifications set out under "Warranty claims management rules" do not apply to electric bicycles, electric scooters, quad bikes, motorcycles, mopeds, passenger cars, motorhomes, caravans, trailers, trailers and motorized craft.

However, the seller is also obliged to strive to comply with the repair claim within 15 days.

If the repair or replacement period exceeds 15 days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

What is the relationship of the warranty to other warranty rights?

The warranty applies in addition to the warranty rights (product and supplies guarantee), the fundamental difference between the general warranty rights and the guarantee is that the consumer has a more favorable burden of proof in the case of the guarantee.

Consumer goods covered by the compulsory warranty under Regulation No 151/2003, fixed-wiring or weighing more than 10 kg or which cannot be carried as hand luggage on public transport, other than vehicles, must be repaired at the place of operation. If repairs cannot be carried out at the point of operation, the removal and removal, and return shall be provided by the undertaking or, in the case of a request for repair directly enforced by the repair service, by the repair service.

The seller's liability shall not, during the period of the compulsory guarantee, include conditions for the consumer which are less favorable than the rights provided for by the mandatory guarantee rules. However, the terms of the voluntary guarantee can then be freely established, but in this case, the guarantee should not affect the existence of the consumer's statutory rights, including those based on the liability.

Exchange request within 3 working days

In the case of sales via a webshop, the institution of the exchange request within three working days also applies. Within three working days, the claim for shrubs was made in accordance with Law No 151/2003 (IX. 22) It can be enforced in the case of new durable goods covered by The Gov. Regulation, according to which, if a person validates the institution of the replacement claim within 3 working days, the seller must interpret this as the product being defective at the time of sale and must replace the product without further assertion.

When is Seller exempt from its warranty obligations?

Seller shall be exempted from its warranty obligation only if it proves that the defect occurred after completion.

Please note that due to the same defect, you cannot claim both warranty and warranty claims simultaneously and in parallel, but otherwise you are entitled to the rights arising from the warranty regardless of the warranty rights.

Privacy Statement

Data management information

Date of adoption: 2021-01-22

CONTROLLER

Name: Enikő Mandzák e.v.

Head office: 1146 Budapest, Thököly Út 31-33 B 116a

Mailing address, complaint handling: 1146 Budapest, Thököly Út 31-33 B 116a

E-mail: hello@pizsistore.hu

Phone number: +36706203711

Website: http://www.pizsistore.com

HOSTING PROVIDER

Name: Shopify International Ltd.

Mailing address: Ireland

E-mail address: privacy@shopify.com

DESCRIPTION OF THE DATA PROCESSING CARRIED OUT DURING THE OPERATION OF THE WEBSHOP

INFORMATION ABOUT THE USE OF COOKIES

What is a cookie?

The Data Controller uses so-called cookies when visiting the website. A cookie is a set of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website, and help us collect some relevant statistical information about our visitors.

Some cookies do not contain personal information and are not suitable for identifying the individual user, but some contain a unique identifier - a secret, accidentally generated sequence of numbers - stored on your device to ensure your identity. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis for cookies:

The legal basis for data processing is your consent under Article 6(1)(a) of the Regulation.

The main features of the cookies used by this website are:

Google Analytics cookie: Google Analytics is Google's analytics tool that helps website and app owners get a more accurate picture of their visitors' activities. The service may use cookies to collect information and report statistics about your use of the website without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to reporting site usage statistics, Google Analytics, along with some of the advertising cookies described above, can also be used to show more relevant ads in Google products such as Google Search and across the web.

Remarketing cookies: They may appear to previous visitors or users when browsing other websites on the Google Display Network or searching for terms related to their products or services

Cookie Acceptance Cookie: Upon arrival at the site, you accept the cookie storage statement in the warning window. It has a lifespan of 365 days.

Basket cookie: Records the products placed in the basket. It has a lifespan of 365 days.

Facebook pixel (Facebook cookie) A Facebook pixel is a code that is used to report conversions on a website, to build audiences, and to provide the site owner with detailed insights about visitors' use of the website. You can use the Facebook pixel to show personalized offers and ads to visitors to the website on Facebook. You can study Facebook's privacy policy here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please visit the following links:

DATA PROCESSED FOR THE CONCLUSION AND PERFORMANCE OF CONTRACTS

In order to conclude and perform the contract, several data processing cases may take place. Please note that data processing in connection with complaint handling and warranty administration is only carried out if you exercise one of these rights.

If you do not make a purchase through the webshop, you are only a visitor to the webshop, you may be subject to the information provided for marketing purposes if you give us your consent for marketing purposes.

Data processing for the purpose of contracting and performance in more detail:

ISSUE OF THE INVOICE

The data management process is done in order to issue an invoice in accordance with the law and to fulfill the obligation to keep accounting documents. Pursuant to Articles 169(1) to (2) of the STV, companies must keep an accounting document, directly and indirectly, supporting the accounts.

Managed data

Name, address, e-mail address, phone number.

Duration of data processing

The invoices issued shall be kept for 8 years from the date of issue of the invoice pursuant to Article 169(2) of the STV.

Legal basis for data processing

Pursuant to Section 159(1) of the Vat Act 2007 CXXVII, the issue of an invoice is mandatory and must be retained for 8 years under Section 169(2) of the Accounting Act 2000 [Processing under Article 6(1)(c) of the Regulation].

Recipients and processors of data processing related to the transport of goods

Name of consignee: Csomagküldő.hu Ltd.

The addressee shall have his seat: 1031 Watermolnar Street 10 6/54.

Recipient's phone number: +36 1 400 88 06

Recipient's e-mail address: info@csomagkuldo.hu

Recipient's website: csomagkuldo.hu

The courier service contributes to the delivery of the ordered goods on the basis of a contract with the Data Controller. The courier service will process the personal data received in accordance with the data management information available on its website.

MORE DATA MANAGEMENT

If the Data Controller wishes to carry out further processing, he/she will provide prior information on the relevant circumstances of the processing (legal background and legal basis of the processing, purpose of the data processing, scope of data processed, duration of data processing).

We inform you that the data controller must comply with written requests for data from the authorities based on statutory authority. The Data Controller informs Infotv. In accordance with § 15(2) to (3), it maintains a register (to which authority, what personal data, on what legal basis, when transmitted by the Data Controller), the content of which the Data Controller shall provide information on at his request, unless his information is excluded by law.

RECIPIENTS OF PERSONAL DATA

PROCESSING OF PERSONAL DATA

Name of processor: Shopify International Ltd.

E-mail address: privacy@shopify.com

Head office: Ireland

Website: www.shopify.com

The Processor stored personal data under a contract with the Data Controller. You are not entitled to know your personal data.

DATA PROCESSING ACTIVITIES RELATED TO THE SENDING OF NEWSLETTERS

The name of the company operating the newsletter system is The Rocket Science GroupLLC.

The head office of the company operating the newsletter system is: 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

Telephone number of the company operating the newsletter system:

E-mail address of the company operating the newsletter system: privacy@mailchimp.com

Website of the company operating the newsletter system: mailchimp.com

The Data Processor contributes to the sending of newsletters on the basis of a contract with the Data Controller. In doing so, the Data Processor manages the data subject's name and e-mail address to the extent necessary for the newsletter.

INVOICING DATA PROCESSING

Name of processor: Billingo Technologies Inc.

The head office of the processor shall be: 1133 Budapest, Árbóc utca 6.

Telephone number of the processor: 0615009491

E-mail address of the processor: hello@billingo.hu

Website of the processor: www.billingo.hu

The Processor contributes to the recording of accounting documents on the basis of a contract with the Data Controller. In doing so, the Processor shall process the name and address of the data subject to the extent necessary for the accounting records for a period corresponding to § 169(2) of the STV and subsequently delete it.

TRANSFER TO A THIRD COUNTRY

SAMPLE

The following processor is located outside the European Union and processes the data outside the European Union. The processor is a party to the Privacy Shild List, i.e. ensuring that the processing of the data is carried out with guarantees provided in the European Union. More information is available here: www.privacyshild.gov

The Rocket Science Group LLC (MailChimp)

Address: 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, Georgia 30308

E-mail: legal@mailchimp.com

Phone: (404) 806-5843

https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

Paypal Inc.

Address: 2211 North First StreetSan Jose, California 95131

https://www.paypal.com/hu/webapps/mpp/ua/privacy-full

YOUR RIGHTS IN THE PROCESSING OF DATA

Within the period of data processing, you have the following rights as required by the Regulation:

right to withdraw consent
access to personal data and information relating to data processing
right to rectification
restrictions on data processing,
right to erasure
right to object
portability.

If you wish to exercise your rights, this will involve your identification and the Data Controller will have to communicate with you as necessary. Therefore, in order to be identified, personal data will be required (but the identification can only be based on data that the Data Controller already handles about you) and your complaint about the processing will be available in your email account within the period specified in this notice in connection with the complaints. If you were a customer and would like to identify yourself for complaints or warranty, please also provide your order ID for identification. We can use this to identify you as a customer.

Complaints about data processing will be answered by the Data Controller no later than 30 days.

Right to withdraw consent

You have the right to withdraw your consent to the processing at any time, in which case the data provided will be deleted from our systems. Please note, however, that in the case of an order that has not yet been fulfilled, the withdrawal may result in us not being able to deliver to you. In addition, if the purchase has already been made, we cannot delete billing information from our systems under accounting requirements, and if you owe us money, we may process your data on the basis of a legitimate interest in recovering the claim even if consent is withdrawn.

Access to personal data

You have the right to receive feedback from the Data Controller as to whether your personal data are being processed and, if the processing is ongoing, you have the right to:

access to the personal data processed and
inform the Data Controller of the following information:
- the purposes of the processing;
- categories of personal data we process about you;
- information about the recipients or categories of recipients with whom the personal data have been or will be communicated by the Controller;
- the intended duration of the storage of personal data or, if this is not possible, the criteria for determining that period;
- your right to request the Controller to rectify, delete or restrict the processing of personal data relating to you and to object to the processing of such personal data in the event of processing based on legitimate interest;
- the right to lodge a complaint addressed to the supervisory authority;
- if the data was not collected from you, all available information about their source;
- information on the fact of automated decision-making (if such a procedure is used), including profiling, and, at least in these cases, understandable information on the logic used and the significance of such processing and the likely consequences for you.

The purpose of exercising the right may be to establish and verify the legality of the processing, so if repeated information is requested, the Data Controller may charge a reasonable fee in exchange for the performance of the information.

Access to personal data is provided by the Data Controller by sending you the personal data and information processed by e-mail after your identification. If you have a registration, access will be provided in such a way that you can log in to your user account to view and verify the personal information we process about you.

Please indicate in your request whether you are requesting access to personal data or requesting information about the processing.

Right to rectification

You have the right to request that the Data Controller correct inaccurate personal data concerning you without delay.

Right to restrict data processing

You have the right to request that the Data Controller restrict the processing if one of the following is fulfilled:

You dispute the accuracy of the personal data, in which case the limitation applies to the period of time that allows the Controller to verify the accuracy of the personal data, if the exact data can be established immediately, then the restriction will not take place;
the processing is unlawful, but you are opposed to the deletion of the data for any reason (for example, because the data is important to you because of the enforcement of a legal claim), so you do not ask for the deletion of the data, but instead ask for restrictions on their use;
the Data Controller no longer needs the personal data for the purposes of the indicated processing, but you require them to make, enforce or defend legal claims; Or
You have objected to the processing, but the legitimate interest of the Data Controller may also give the basis for the processing, in which case, until it is established whether the legitimate reasons of the Data Controller take precedence over your legitimate reasons, the processing should be restricted.

Where the processing is restricted, such personal data may be processed only with the consent of the data subject, with the exception of storage, or in order to make, enforce or defend legal claims or to protect the rights of another natural or legal person, or in the important public interest of the Union or of a Member State.

The Data Controller will inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on data processing.

Right to erasure - right to be forgotten

You have the right to delete your personal data without undue delay if one of the following reasons exists:

personal data are no longer needed for the purposes from which they were collected or otherwise processed by the Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to processing based on a legitimate interest and there is no overt legitimate reason (i.e. a legitimate interest) for the processing,
the personal data have been unlawfully processed by the Controller and this has been established on the basis of the complaint,
personal data must be deleted in order to comply with the legal obligation imposed on the Controller by Union or Member State law.

If for any legitimate reason, the Data Controller has disclosed the personal data processing of you and is obliged to delete it for any of the reasons stated above, it shall take reasonable steps, including technical measures, taking into account the available technology and the costs of implementation, to inform other controllers handling the data that you have requested links to the personal data in question or a copy of such personal data. , or a duplicate of the copy.

Erasure shall not apply where processing is necessary:

exercising the right to freedom of expression and information;
fulfillment of an obligation under Union or Member State law applicable to the controller to process personal data (such as invoicing, as the retention of the invoice is required by law) or for the performance of a task carried out in the public interest or in the exercise of a public authority conferred on the controller;
to make, enforce or defend legal claims (e.g. if the Data Controller has a claim against you and has not yet complied with it, or if a consumer or data processing complaint is pending).

Right to object

You have the right to object at any time to the processing of your personal data on the basis of legitimate interests for reasons related to your situation. In this case, the Data Controller may no longer process personal data unless it proves that the processing is justified by compelling legitimate reasons which take precedence over your interests, rights, and freedoms or which relate to the submission, enforcement or defense of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data relating to you for this purpose, including profiling, in so far as it relates to direct marketing. If you object to the processing of personal data for direct marketing purposes, the personal data will no longer be processed for this purpose.

Right to portability

If the processing is carried out in an automated manner, or if the processing is based on your voluntary consent, you have the right to ask the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will provide to you in xml, JSON or csv format, if technically feasible, you may request that the Data Controller transfer the data in this form to another data controller.

Automated decision-making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects on you or similarly significantly affect you. In such cases, the Controller shall take appropriate measures to protect the rights, freedoms, and legitimate interests of the data subject, including at least the right of the data subject to request human intervention on the part of the controller, to express his or her views and to object to the decision.

The foregoing shall not apply where the decision:

necessary for the conclusion or performance of a contract between you and the controller;
is made possible by EU or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; Or
based on your express consent.

Az Infotv. the Data Controller had to declare certain data processing in the data protection register. This notification obligation ceased on 25 May 2018.

DATA SECURITY MEASURES

The Data Controller declares that it has taken appropriate security measures to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion, or destruction, as well as accidental destruction and damage, as well as inaccessibility due to changes in the technique used.

the Data Controller shall make every effort, in relation to the organizational and technical possibilities, to ensure that its processors also take appropriate data security measures when working with your personal data.

REMEDIES

If you believe that the Data Controller has violated a statutory provision on data processing or has not complied with any of your requests, you may initiate the investigation procedure of the National Data Protection and Freedom of Information Authority (mailing address: 1363 Budapest, Pf. 9, e-mail: ugyfelszolgalat@naih.hu).

We also inform you that in the event of a breach of the legal provisions on data processing or if the Data Controller has not complied with one of his requests, he may bring a civil action against the Data Controller in court.

CHANGE DATA MANAGEMENT INFORMATION

The Data Controller reserves the right to modify this data management notice in a manner that does not affect the purpose and legal basis of the data processing. By using the website after the amendment takes effect, you agree to the revised data management notice.

If the Data Controller wishes to carry out further processing of the collected data for purposes other than the purpose for which they were collected, he/she shall inform you of the purpose of the data processing and of the following information prior to further processing:

the duration of the storage of personal data or, if this is not possible, the criteria for determining the period;
the right to request the Controller to access, rectify, delete or restrict the processing of personal data relating to you and, in the case of processing based on a legitimate interest, to object to the processing of personal data and to request the right to data portability in the case of processing based on consent or contractual relationship;
consent-based processing, that you may withdraw consent at any time,
the right to lodge a complaint addressed to the supervisory authority;
whether the provision of personal data is based on a legal or contractual obligation or is a prerequisite for the conclusion of a contract, whether you are obliged to provide the personal data and the possible consequences of non-provision of data;
information on the fact of automated decision-making (if such a procedure is used), including profiling, and, at least in these cases, understandable information on the logic used and the significance of such processing and the likely consequences for you.

The processing can only begin after that, if the legal basis for the processing is consent, you must consent to the processing in addition to the information.

This document contains all relevant data management information relating to the operation of the webshop in accordance with the General Data Protection Regulation 2016/679 of the European Union (hereinafter referred to as the "Regulation"). ('Infotv.') and CXII.tv. ('Infotv.') of 2011.

POST OFFICE AND POST-POINT DELIVERY

Please note that Magyar Posta Zrt. identifies the recipient in accordance with the applicable data management information, so you may ask for your personal data to be provided at the time of delivery by post or post.

Consumer Information no. 45/2014 (II. 26) Under The Gov. Decree

INFORMATION ON THE CONSUMER'S RIGHT OF WITHDRAWAL

(a) in the case of a contract for the sale of goods

(aa) the product,

(ab) in the case of the sale of several products, where the supply of each product is made at a different time, to the last product supplied,

within the time limit of receipt by the consumer or a third party designated by him other than the carrier, which shall be 14 days.

WITHDRAWAL DECLARATION, EXERCISE OF THE CONSUMER'S RIGHT OF WITHDRAWAL OR TERMINATION

VALIDITY OF THE CONSUMER'S WITHDRAWAL NOTICE

The right of withdrawal shall be deemed to have been enforced within the time limit if the consumer sends his declaration within the time limit. The time limit is 14 days.

It is for the consumer to prove that he has exercised his right of withdrawal in accordance with that provision.

The Seller is obliged to confirm the consumer's withdrawal statement on an electronic medium upon its receipt.

SELLER'S OBLIGATIONS IN THE EVENT OF CONSUMER WITHDRAWAL

Seller's obligation to refund

How seller is entitled to a refund

Additional costs

If the consumer expressly chooses a mode of transport other than the least costly standard mode of transport, the Seller shall not be obliged to recur the additional costs resulting thereffree. In such a case, we are subject to a refund up to the general shipping rates indicated.

Right of retention

IN THE EVENT OF WITHDRAWAL OR TERMINATION OF THE CONSUMER'S OBLIGATIONS,

Return of the product

Direct costs related to the return of the product

Consumer's responsibility for depreciation

The consumer shall be liable for any depreciation resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the product.

THE RIGHT OF WITHDRAWAL SHALL NOT BE EXERCISED IN THE FOLLOWING CASES:

Seller expressly reminds you that you may not exercise your right of withdrawal under Law 45/2014 (II.26. Article 29 of the Gov. Regulation. In the cases referred to in paragraph 1:

(a)   in the case of a contract for the provision of a service, after the performance of the service as a whole, where the undertaking has commenced the performance with the express prior consent of the consumer and the consumer has acknowledged that he will lose his right of termination after the performance of the service as a whole;

(b)   in respect of a product or service the price or price of which is dependent on fluctuations in the financial market which cannot be influenced by the undertaking, even within the time limit laid down for the exercise of the right of withdrawal;

(c)   in the case of a non-prefabricated product which has been manufactured on the instructions of the consumer or at his express request, or in the case of a product which is clearly tailored to the consumer;

(d)   perishable products or products which retain their quality for a short period of time;

(e)   in respect of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery;

(f)   in respect of a product which, by its nature, is inseparably mixed with another product after delivery;

(g)   in respect of alcoholic beverages the actual value of which is dependent on market fluctuations in a manner unrestrained by the undertaking and the price of which was agreed upon by the parties at the time of the conclusion of the contract of sale, but which is not carried out until after the thirtieth day following the conclusion of the contract;

(h)   in the case of a business contract in which the undertaking contacts the consumer at the consumer's express request for urgent repair or maintenance work;

(i)   in respect of the sale of audio or video recordings in sealed packages and copies of computer software, if, after delivery, the consumer has opened the packaging;

(j)   newspapers, periodicals, and periodicals, with the exception of subscription contracts;

(k)   in the case of contracts concluded by public auction;

(l)   in the case of contracts for the provision of accommodation, transport, car rental, catering, or services relating to leisure activities, with the exception of residential services, where a delivery date or time limit laid down in the contract has been fixed;

(m)   in respect of digital content provided on a non-tangible medium, where the undertaking has commenced the performance with the consumer's express prior consent and has declared simultaneously with that consent that it will lose its right of withdrawal after the commencement of the performance.

SUPPLIES WARRANTY, PRODUCT WARRANTY, WARRANTY

This section of the consumer information is based on 45/2014 (II.26) Pursuant to Article 9(3) of The Gov. Regulation, 45/2014 (II.26) It was drawn up using Annex 3 to the Gov. Regulation.

SUPPLIES GUARANTEE

In which case can you exercise your right of warranty?

In the event of a faulty performance of the Seller, you may claim a warranty against seller in accordance with the rules of the Civil Code.

What rights do you have based on your warranty claim?

You may, at your choice, have the following liability claims:

You may switch from one liability right of your choice to another, but you will bear the cost of the changeover unless it was justified or justified by the Seller.

What is the deadline for you to enforce your warranty claim?

Against whom can you enforce your warranty claim?

You may enforce your warranty claim against the seller.

What other conditions are there for the exercise of your liability rights?

PRODUCT WARRANTY

In which case can you exercise your product warranty right?

In the event of a defect in a movable thing (product), you may, at your choice, claim a warranty or product warranty.

What rights do you have based on your product warranty claim?

As a product warranty claim, you may only request that the defective product be repaired or replaced.

In what cases is the product considered defective?

The product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.

What is the time limit for your product warranty claim?

You can claim a product warranty within two years of the product being placed on the market by the manufacturer. After that period, it shall lose that right.

Against whom and under what other conditions can you enforce your product warranty claim?

You can only exercise your product warranty claim against the manufacturer or distributor of the movable thing. You must prove the defect of the product if you have a product warranty claim.

In which case is the manufacturer (distributor) exempted from the product warranty obligation?

The manufacturer (distributor) shall be exempted from product liability only if he can prove that:

the product has not been manufactured or placed on the market in the course of its business, or
the defect was not recognizable at the time of placing on the market, according to the state of science and technology, or
the defect in the product a result of the application of a law or a mandatory regulatory requirement.

The manufacturer (distributor) only has one reason to be exempted.

WARRANTY

In which case can you exercise your right of warranty?

What rights do you have and within what period of time are you entitled under the guarantee?

Warranty rights

Validation deadline

The warranty period starts when the consumer goods are delivered to the Buyer, or if the installation is carried out by the Seller or his agent, it starts on the date of commissioning.

If the Customer installs the consumer goods more than six months after the date of delivery, the starting date of the warranty period shall be the date of delivery of the consumer goods.

Rules for handling warranty claims

When handling the repair, the Seller shall endeavor to complete the repair within 15 days. The time limit for repair shall start on receipt of the consumer goods.

If the repair or replacement period exceeds 15 days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

By accepting the GTC, the Customer agrees that the information can be provided to him electronically or by other means capable of verifying receipt by the Buyer.

If the seller is unable to repair the consumer goods within 30 days:

if the Buyer has agreed to do so, the repair may be completed by a later date, or
if the Buyer does not consent to the subsequent completion of the repair or has not made a statement in this regard, the consumer goods shall be replaced within eight days of the expiry of the 30-day period, or
if the Buyer does not consent to the subsequent completion of the repair or has not made a statement in this regard, but no replacement of the consumer goods is possible, the selling price on the invoice or receipt of the consumer goods shall be refunded to him within eight days of the expiry of the 30-day period.

If the consumer goods are defective for the 4th time, the Buyer is entitled to:

the seller needs to be repaired, or
to request a pro-rata reduction of the purchase price from the Seller pursuant to Section 6:159(2)(b) of The Civil Code Act 2013, or
to repair or otherwise repair the consumer goods at seller's expense under Section 6:159(2)(b) of The Civil Code Act 2013, or
if the Buyer does not exercise these rights (repair, price reduction, and other repairs at seller's expense) or has not commented on them, the consumer goods must be replaced within 8 days, if it is not possible to replace the consumer goods, the selling price on the invoice or receipt of the consumer goods must be refunded to him within eight days.

Exceptions

However, the seller is also obliged to strive to comply with the repair claim within 15 days.

If the repair or replacement period exceeds 15 days, the Seller is obliged to inform the Buyer of the expected duration of the repair or replacement.

What is the relationship of the warranty to other warranty rights?

The warranty applies in addition to the warranty rights (product and supplies guarantee), the fundamental difference between the general warranty rights and the guarantee is that the consumer has a more favorable burden of proof in the case of the guarantee.

Consumer goods covered by the compulsory warranty under Regulation No 151/2003, fixed-wiring or weighing more than 10 kg or which cannot be carried as hand luggage on public transport, other than vehicles, must be repaired at the place of operation. If repairs cannot be carried out at the point of operation, the removal and removal and return shall be provided by the undertaking or, in the case of a request for repair directly enforced by the repair service, by the repair service.

The seller's liability shall not, during the period of the compulsory guarantee, include conditions for the consumer which are less favorable than the rights provided for by the mandatory guarantee rules. However, the terms of the voluntary guarantee can then be freely established, but in this case, the guarantee should not affect the existence of the consumer's statutory rights, including those based on the liability.

Exchange request within 3 working days

When is Seller exempt from its warranty obligations?

Seller shall be exempted from its warranty obligation only if it proves that the defect occurred after completion.

Withdrawal statement sample

Model declaration for withdrawal

To: Enikő Mandzák e.v.

(title: 1146 Budapest, Thököly út 31-33 B 116a, e-mail: hello@pizsistore.hu)

I, the undersigned, declare/declare that I exercise/exercise my right of withdrawal/termination in respect of a contract for the sale or provision of the following product/s:

......................................................................................................................................................................................................

Date of conclusion of contract /date of acceptance: .........................................................................

Name(s) of the consumer(s): ....................................................................................................

Address(s) of the consumer(s): ............................................................................

Please return the purchase price to the following bank account number (if you would like the purchase price to be refunded by bank transfer):
..........................................................................................................................................................................................

Signature of the consumer(s): (only in the case of a declaration on paper)

.............................................................................................